ERIC WAGNERSeattle, Washington ∙608.658.3858∙ wagneeric@gmail.com

    

 

SUMMARY

Innovative and performance driven telecommunications professional with over 18 years of experience. Subject matter expert on engineering, construction, and operation of RF, copper, fiber, telephony, packet switch, and satellite networks.

 

EXPERIENCE

 

Apex SystemsSeptember 2014 – September 2015

Network Project Engineer – CenturyLink Brownfield Project

Seattle, WA

v      Accountable for OSP activities pertaining to the scheduling, permitting, and coordination of contractors, linemen, Seattle Public Utility, Seattle City Light,  & King County Metro Transit

v      Directly supervised the implementation of high speed fiber optic network services to over 10,000 homes and businesses

v      Subject matter expert for Corning FlexNap system and FTTx GPON design

Rochelle Municipal Utility  June 2012 - August 2014             

Network Engineer

Rochelle, IL

v      OSP design and implementation of fiber optic facilities, in aerial, underground and buried applications

v      Tested, maintained, and documented fiber optic infrastructure using OTDR/Fusion Splicer/OPM/NexusWorx

v      Administration of enterprise VoIP systems; Cisco Unified Communications Manager 6.1 & Mitel 3300 Communications Director

v      Configured and installed network switching and routing equipment; Cisco, Juniper, HP, 3COM

v      Operated and maintained Wireless/WiFi MAN network

v      Assisted in the development of a Capital budget; providing budgetary details related to customer forecast and network upgrades. Managed Capital associated with projects according to plan providing weekly reports and updates. 

v      Served as officer for the City of Rochelle on the Northern Illinois Technology Triangle (NITT) committee, as well as the City of Rochelle’s Utility Advisory Board (UAB)

 

Rockwell Collins Inc.                                                                                            October 2010 - June 2012

Field Service Engineer/ Project Manager

Helmand, Afghanistan

v      Lead technician tasked with site acquisition, maintenance and operation of multi-channel strategic & tactical satellite/cellular/RF communications systems

v      Built team cohesion, developed and administered training, and achieved a high level of customer satisfaction

v      Supervision of fifteen employees in three separate disciplines; OSP-ISP, Helpdesk, & LAN/WAN

v      Coordinated circuit adds, drops, and moves with satellite controllers and technical control facility personnel

v     Administered network monitoring systems; BlueCoat & SolarWinds

 

Wisconsin Emergency ManagementOctober 2007 - October 2010

Communications & Warning Officer

Madison, WI

v      Coordinated multiple communications systems between local, state, federal, and private sector stakeholders

v      Produced RFP’s for  the agency which conformed to state purchasing requirements

v      Delivered presentations for multi-agency State sponsored meetings and local groups to inform and promote agency programs and capabilities

v      Developed and coordinated Regional Emergency Communications Coordination (RECC) on behalf the agency to ensure emergency communications systems readiness

v      Subject matter expert for the following agency assets; SEOC A/V and computer systems; multi-tiered telephony systems; Mobile Command Center; satellite communications systems; portable LMR & cellular systems; HF/ VHF/ UHF, RoIP radio systems and statewide repeater network.

v     Participated in numerous disaster response operations; staffed the State Emergency Operations Center, participated in preliminary damage assessments, and other related assignments in coordination with DHS/FEMA

                                     DataPath Inc.                                           January 2005 - September 2007

Field Service Engineer April 2006 - September 2007

CONUS                                                                         

v      Supported US Army JNN program; Conducted equipment certification and trained personnel

v      Subject matter expert for the STT Mobile Terminals and Master Reference Terminals

v      Assumed site leadership role with primary goal to achieve high level of customer satisfaction

v      100% Travel to DoD installations in support of U.S. Army and Department of Homeland Security exercises

Lead Satellite Systems TechnicianJanuary 2005 - April 2006

Baghdad, Iraq                                                                                         

v      Operated and maintained multiple strategic satellite earth terminals in support of the U.S. Army Signal Battalion

v      Inventory and Information Officer for DataPath operations at Camp Victory, Iraq

 

Illinois Air National GuardSeptember 1997 - September 2005                                                                  

Satellite, Wideband, and Telemetry Systems Technician

Peoria, IL

v      Operations and Maintenance of tactical and strategic satellite earth terminals, radio base stations, & computer networks

v      Staff Sargent- Performed supervisory duties including training personnel, writing reviews,  enforcement of safety regulations, and motivated personnel to be productive members of a team

v    2003 Awarded the Armed Forces Expeditionary Medal and Global War on Terrorism Medal

v    Honorable Discharge– September 2005

 

EDUCATION

 

Illinois State University

v     Bachelor of Science (BS) – Applied Computer Science/Telecommunications Management

 

U.S. Air Force Schools & Training                                                            

v      Basic Military Training – Lackland AFB, Texas

v      Satellite and Wideband Communications Systems - Fort Gordon, Georgia

v      USAF NCO Academy – McGhee Tyson AFB, Tennessee

 

Certifications

v      DoD Secret Security Clearance

v      Cisco CCNA

v      CompTIA A+  

v      ETA-FOI Certified Fiber Optic Designer & Installer

v      ICS COM-I Certified

v     ICS 100, 200, 300, 700, 775 Certified

v     General ARRL license